Luxury Master Copy UAE (“we,” “us,” “our”) operates this website and is committed to protecting your privacy. We are based in Dubai, United Arab Emirates, and comply with applicable data protection laws in the UAE, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“PDPL”) .
If you have any questions about this Privacy Policy, you can contact us at:
Email: info@luxurymastercopyuae.com
WhatsApp/Phone: +971 58 119 9045
Address: 17 Ettihad Road, Deira, Dubai, UAE
2. What Information We Collect
We collect personal information that you voluntarily provide to us when you:
Processed securely by third-party payment providers—we do not store full card details
Information We Collect Automatically
When you visit our website, we may automatically collect:
Technical Data: IP address, browser type, device type, operating system
Usage Data: Pages visited, time spent, referral source, and interactions with our site
Cookies: We use essential and analytics cookies to improve your experience
3. How We Use Your Information
We process your personal data for the following purposes, in accordance with UAE PDPL requirements :
Purpose
Legal Basis
Process and fulfill your orders
Contract performance
Communicate order status and shipping updates
Contract performance
Provide customer support
Legitimate interest
Improve our website and services
Legitimate interest
Comply with legal and regulatory obligations
Legal obligation
Send marketing communications
Consent (you may opt out anytime)
We do not sell or rent your personal information to third parties .
4. How We Share Your Information
We share your personal data only with trusted service providers necessary to operate our business:
Service Provider Type
Purpose
Payment Processors
Secure payment processing
Shipping Couriers
Order delivery across the UAE
Website Hosting & Analytics
Site infrastructure and performance analysis
Email & Communication Platforms
Transactional and marketing communications
All third-party service providers are contractually obligated to handle your data in accordance with this Privacy Policy and applicable data protection laws .
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and to comply with UAE legal and regulatory requirements :
Data Type
Retention Period
Order Records
Minimum 5 years (UAE commercial and tax regulations)
Customer Service Logs
2 years, then anonymized or deleted
Contact Form Submissions
Up to 2 years
Analytics Data
Automatically deleted after 14 months
6. Your Rights Under UAE PDPL
Under the UAE Personal Data Protection Law (PDPL), you have the following rights regarding your personal data :
Right
Description
Right to Access
Request a copy of personal data we hold about you
Right to Rectification
Correct inaccurate or incomplete data
Right to Erasure
Request deletion of data we no longer need to retain
Right to Object
Object to processing based on legitimate interests
Right to Withdraw Consent
Withdraw consent at any time where processing is based on consent
To exercise any of these rights, contact us at info@luxurymastercopy.ae. We will respond to your request in accordance with applicable law .
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction , including:
Encrypted connections (TLS/SSL)
Access controls and restricted personnel access
Regular security reviews
While we take reasonable steps to safeguard your information, no method of transmission over the internet is 100% secure .
8. Cookies and Analytics
We use cookies and similar technologies to enhance your browsing experience:
For visitors in the EEA, UK, and Switzerland, we set analytics cookies only after you opt in. For visitors elsewhere (including the UAE), analytics are enabled by default, and you may opt out at any time .
You can manage your cookie preferences through your browser settings.
9. Cross-Border Data Transfers
Some of our service providers may process data outside the UAE . In accordance with Article 22 of the PDPL, we ensure appropriate contractual safeguards—including standard contractual clauses—are in place to protect your personal information during transfer and processing abroad .
10. Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights, we will notify the UAE Data Office without undue delay, as required by UAE law . Where a breach poses a high risk to your security or rights, we will also notify affected individuals .
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Effective Date” at the top .
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Method
Details
Email
info@luxurymastercopyuae.com
WhatsApp/Phone
+971 58 119 9045
Address
17 Ettihad Road, Deira, Dubai, UAE
We are committed to protecting your privacy and ensuring transparency in how we handle your personal data. Thank you for trusting Luxury Master Copy UAE.
